CELVANA

Shipping & Returns

Premium red light therapy, delivered with care. Every Celvana panel is inspected, packed, and shipped from our US fulfillment center — with a 90-day in-home trial so you can buy with confidence.

Fast, Reliable Shipping

Every Celvana device is meticulously inspected and dispatched from our clinical facility within 24-48 business hours.

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Free US Shipping

Every Celvana panel is inspected and dispatched from our US warehouse within 1–2 business days of your order.

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Tracked Delivery

Every order ships fully tracked. You'll receive tracking details by email as soon as your panel is on its way.

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90 Days of Risk-Free Light

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Trial period

Real results take consistency. We give you a full 90 days to make Celvana part of your routine. If it's not right for you, return it within 90 days of delivery for a full refund.

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Simple Returns

Not satisfied? Email our support team within 90 days of delivery to start your return. No hassle — just send the panel back in its original packaging. Customers cover return shipping.

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Full Refund

Once we receive your panel back in good working condition, we issue a full refund of the purchase price to your original payment method. Return shipping costs are not refunded.

3-Year Limited Warranty

Every Celvana panel is backed by a 3-year warranty against manufacturing defects. We stand behind our build quality — and when something goes wrong, we'll make it right.

If your panel develops a defect within the warranty period, contact our support team with details of the issue
Approved claims are repaired or replaced at our discretion
The defective unit must be returned to us as part of any warranty claim
CELVANA

Need Assistance?

Our support team responds to all email inquiries within 24 hours, Monday through Friday. For urgent issues, call +1 (888) 480-3893.